Shipping policy

Product Information & Shipping Policy

Each item in our collection is a unique, handcrafted creation made with care and attention to detail. Because all of our products are individually made to order, production begins as soon as your order is submitted. This ensures that each piece is tailored just for you.

International Orders

We’re excited to offer international shipping!
We’re currently setting up our new website and are happy to assist with any international orders. If you're interested, please don’t hesitate to get in touch, and we'll be glad to help with your order. Email us to: shop@feknits.com

Lost or Stolen Packages

fe is not responsible for any packages that are lost or stolen after they have been shipped. Once your order is in the hands of the courier service, it is the responsibility of the carrier to ensure delivery.

We recommend tracking your package and contacting the courier service directly if there are any issues with delivery. If you have any questions or concerns, feel free to reach out to us at shop@feknits.com, and we will do our best to assist you.